Check in
Arrive on time with your health card and appointment details.
Patient resources
Everything you need for a more comfortable visit.
Start your registration, prepare the right information and know what to expect before you arrive.
New patient registrationNeed urgent help?This site is not monitored for medical emergencies. Call 911 or go to the nearest emergency department.
Accepting new patients
Start with your registration details.
Halsey’s family doctors are accepting new patients for ongoing primary care. Providing these details helps the clinic prepare for an efficient, personalized first visit.
Registration does not guarantee immediate attachment to a specific physician. The clinic will confirm next steps with you.
Have these ready
- 01Full name
- 02Phone number
- 03Home address
- 04Email address
- 05Ontario health card number
- 06Unique Client Identifier (UCI) for refugee patients, if applicable
Protect your privacy: do not send health-card numbers or clinical details through ordinary email.
Prepare for your visit
A little preparation helps your clinician help you.
Bring the information that gives the clearest picture of your current health, medications and priorities.
- Valid identification and your OHIP or insurance card
- A current list of medications, vitamins and allergies
- Relevant test results, medical records or referral letters
- Any forms that need to be assessed or completed
- A short list of your symptoms, questions and care priorities
Your first appointment
Book a new-patient exam.
Use this visit to review your health history, medications, current concerns and wellbeing with your clinician.
View appointmentsOn the day
From arrival to follow-up.
A simple patient journey keeps the focus on your care.
Share your priorities
Tell the care team what has changed and what matters most today.
Leave with a plan
Confirm next steps, prescriptions, tests, referrals or follow-up.
Appointment policy
Respectful timing keeps access fair for everyone.
If you need to change a visit, contact the clinic as early as possible so the appointment can be offered to another patient.
- 01Bring a valid OHIP card to every insured visit.
- 02Arriving more than 10 minutes late may require rescheduling.
- 03Cancel or reschedule at least 24 hours before your appointment.
- 04A $50 fee may apply to no-shows and same-day cancellations.
- 05Repeated no-shows may result in limited booking privileges.
- 06When a time is full, ask to join the waitlist for the next opening.
- 07Walk-ins are welcome and seen according to clinician availability.
Ready for care?